Reference

Terms and Conditions for Using tabajee

These terms set out what you agree to when you open and use a tabajee account — from how deposits clear through bKash, Nagad and Rocket, to how we handle disputes and account closures.

Account eligibility requiredbKash, Nagad, Rocket coveredBangladesh regions, local law appliesTerms update notice givenOne account per person
tabajee Terms and Conditions for Using tabajee
HOW WE HANDLE THIS

How tabajee Applies These Terms

Our approach to these terms is straightforward: we apply them consistently, explain them in plain language, and give you a clear path when something needs resolving. Account security, wallet verification and data handling are all governed here — not hidden in separate documents you have to hunt for.

Account Security

Your account is protected by OTP verification on login. If you notice activity you did not authorise, report it through live chat immediately and we will freeze the account while we investigate.

Wallet Verification

Before your first withdrawal, we match your registered name to the bKash, Nagad or Rocket account you submit. This step protects your funds and prevents misdirected payouts.

Data Handling

We retain your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold by contacting support.

Term Change Notice

When we update these terms, we post the revised version here and note the change date at the top of the page. You will not be bound by a retroactive change you had no chance to review.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they apply to your account, contact our support team directly. We handle terms-related queries through live chat and email — both channels are monitored for Bangladesh account holders. Wallet-related disputes involving bKash, Nagad or Rocket transactions should include your transaction reference number so we can locate the record quickly.

Team online

Live Chat

Start a chat from your account dashboard. Quote your account ID and the specific term or transaction you want to discuss for a faster response.

Email Support

Send your query to our support address. Include your registered mobile number and any bKash, Nagad or Rocket transaction reference that relates to your question.

Account Help Centre

The help section inside your account covers common terms questions — account limits, wallet matching rules and what happens when a deposit is flagged for review.

Common Questions About These Terms

Below are the questions we hear most from account holders about how these terms work day to day — covering deposits, account rules, changes to the policy and how to raise a dispute.

Yes. Any deposit sent through bKash, Nagad or Rocket is subject to these terms once it is credited to your tabajee wallet. Each wallet provider's own terms also apply to the transfer itself.

No. Each person is permitted one account. Duplicate accounts are a breach of these terms and may result in both accounts being suspended and any pending withdrawals being held for review.

We post the updated version on this page with a revision date. If you continue using your account after the change goes live, that counts as acceptance. Contact support before the date if you have concerns.

Send a request through live chat or email with your registered mobile number. We will confirm what data we hold and provide a summary within a reasonable period under applicable rules.

Contact support via live chat, quote the specific term and your account ID. We review disputes on a case-by-case basis and aim to respond with a clear explanation of how the term was applied.

Yes. Availability of the platform and its features depends on your local law and whether your region is eligible at the time of access. These terms do not override local legal requirements in Bangladesh or elsewhere.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.