Reference

Answers Before You Open an Account

One page, straight answers. This FAQ collects what we get asked most about signing in, moving money through bKash, Nagad or Rocket, and keeping your account open on whichever device is nearest. If your question isn't here, the support block takes it from there.

Login and code answersbKash, Nagad and Rocket stepsPhone to laptop handoverCricket market questions
See The Lobby Read FAQ
tabajee Answers Before You Open an Account

What This Page Covers

The four blocks below tell you what the FAQ actually covers, so you know whether your question is likely to be answered here before you scroll. Nothing in them is a claim about results, odds or speed. They simply name the wallets, the devices and the security layer the answers rely on. If your question sits outside these blocks, the support routes further down are the better place to start.

Local wallets named inside the payment answersbKash, Nagad, Rocket
One account that opens on either devicePhone and browser
Encrypted connection on every login and wallet stepSSL
Every answer written in the language this page usesEnglish
HOW WE WRITE

Why You Can Check Our Answers

We'd rather leave a question unanswered than fill it with a number we can't stand behind. So the FAQ sticks to what we control: the login sequence, the wallet steps, the handover between phone and laptop, and the wording of our own terms. Where something depends on your bank, your wallet or local law, the answer says that plainly instead of implying a promise. When the app changes, the matching entry is rewritten in the same pass, not left to drift.

Written by the support desk

The people answering chats draft these entries. If a phrase caused confusion in a live conversation, it gets rewritten here the same week.

Wallet steps, not slogans

Payment answers name the screen you tap and the code you copy, so you can follow them with a bKash or Nagad app open in your other hand.

No figures we can't back

You won't find a payout figure or a timing claim in these answers. Where timing depends on your wallet or bank, we describe the check instead of promising a result.

Kept in step with the app

Every time the login screen or wallet layout changes, the matching question is opened and rewritten before the old wording can send you down the wrong path.

tabajee How We Build These Answers

How We Build These Answers

A question you send to support today can end up on this page tomorrow. That's how the tabajee FAQ gets built: we keep the answers people actually ask for, write them in plain English, and drop the ones nobody reads. Most questions land in four groups: getting into your account, moving money with bKash, Nagad or Rocket, switching between your phone and

a browser, and where to go when something looks wrong. Each answer is short on purpose. You read it on a handset, usually one-handed, often mid-rickshaw in Dhaka with a match on in the background, so we skip the preamble and give you the step. Where a figure depends on your wallet, your region or your bank, we say so instead of

guessing. Payment answers name the wallet step by step, from the cash-in counter to the confirmation code. Nothing here is a promise about outcomes, and nothing replaces the account terms. If an answer still leaves you stuck, the support block just below is the next step.

  • bKash
  • Nagad
  • Rocket
  • Upay
  • Bank Transfer
HELP AFTER THE ANSWER

Where Your Question Goes Next

A written answer handles the common path; a person handles the odd one. If an FAQ entry matches your situation, follow it first, because most login and wallet snags clear on the second attempt once you know which step to repeat. If nothing matches, open a chat from your account so we see the same wallet entry you see. Have the bKash, Nagad or Rocket reference number ready. It turns a long back-and-forth into one check.

Chat inside your account Open the wallet, tap help, and describe what you see: a cash-in that hasn't landed, a code that never arrived, a game stuck on the loading screen. Attach the wallet reference.
Email with your payment proof Send the wallet message and the number you paid from. Our team checks it against the account wallet entry and replies with the one step to repeat.
Read the matching answer first Many fixes are already written here: the code resend, the wallet confirmation, the browser refresh. Reading the matching entry before opening a chat often saves a wait.

Questions We Get Most

Six questions come up more than any others, and they're the six below. Each answer is written to be read on a phone screen in one go, with no panels inside panels. Work through them in order if you're new, or jump straight to the wallet and login entries if you already hold an account and something isn't behaving. Anything still unclear goes to the chat route above.

Yes. Open your browser, sign in, and the lobby loads on a mobile screen. Nothing needs installing, and the same account works when you move to a laptop later.

We list bKash, Nagad, Rocket, Upay and bank transfer in the wallet area. What you can actually use depends on your local law and eligible regions, so check the options shown after login.

Keep the transaction number from the bKash message. Confirm the amount and the number you sent to, then open a chat with that reference. We match it against the wallet entry first.

Request the code again and give it a moment, since networks do drop the first message. Check the number saved on your account, then take the chat route with your account ID ready.

Same account, same wallet. Sign in on the laptop browser and pick up where you left the lobby. Your session ends on the phone only when you sign out there.

Our sportsbook is cricket-led, covering IPL, BPL and international fixtures. Questions about how a market settles belong in the terms page, and anything that reads oddly there goes to support.
Reference

FAQ

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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